Have you ever spotted PO Box 14094 Lexington KY 40512 on a form or letter? Maybe you need to mail a dental claim. Or perhaps you received correspondence from this address and want to know who sent it.
Either way, you are not alone. Thousands of people search for this address every month. The short answer is that it belongs to Aetna Dental, one of the largest insurance companies in the United States.
In this guide, you will learn exactly what this PO Box is used for. You will also discover how to submit claims correctly and avoid common mistakes.
What Is PO Box 14094 Lexington KY 40512?
PO Box 14094 Lexington KY 40512 is the official mailing address for Aetna Dental claims. Dental providers and plan members use this address to submit paper claim forms.
The full address format looks like this:
Aetna Dental P.O. Box 14094 Lexington, KY 40512-4094
Aetna uses PO Boxes instead of street addresses for claims processing. This helps them sort and manage large volumes of mail efficiently. As a result, your claim reaches the right department faster.
Who Is Aetna?
Aetna is a well-known health insurance provider in the United States. Since 2018, it has been part of CVS Health, one of the largest healthcare companies in the country.
Aetna offers a wide range of plans. These include dental, medical, vision, and pharmacy coverage. Millions of Americans rely on Aetna for their healthcare needs every year.
Because of their massive member base, Aetna maintains several processing centers. The Lexington, Kentucky location handles most of their dental claim operations.
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What Is PO Box 14094 Lexington KY 40512 Used For?
This address serves one primary purpose. It is where you mail standard Aetna dental claims.
If you visited a dentist and need to file a paper claim, this is the address you need. Both dental providers and individual members can use it. However, most claims are submitted by dental offices on behalf of patients.
In addition to new claims, you can also send supporting documents here. For example, you might need to mail X-rays or treatment records along with your claim form.
Aetna PO Box 14094 Lexington KY 40512 Payer ID
If you are submitting claims electronically, you do not need the mailing address. Instead, you will need the Aetna Dental Payer ID, which is 60054.
The payer ID works like a digital address for insurance claims. Dental offices use it when they file claims through electronic clearinghouses. It ensures the claim goes directly to Aetna’s dental processing system.
Here is a quick comparison:
| Submission Method | What You Need |
| Paper (by mail) | PO Box 14094, Lexington, KY 40512-4094 |
| Electronic | Payer ID: 60054 |
Electronic submission is generally faster. Most claims submitted digitally are processed within a few business days. On the other hand, paper claims can take two to four weeks.
Other Aetna PO Box Addresses in Lexington, KY
Here is something important to keep in mind. Aetna uses different PO Boxes for different types of submissions. Sending your documents to the wrong address can cause serious delays.
Below is a table of the most common Aetna dental addresses in Lexington, KY:
| Purpose | Mailing Address |
| Standard Dental Claims | P.O. Box 14094, Lexington, KY 40512-4094 |
| Dental Encounters | P.O. Box 14530, Lexington, KY 40512 |
| Grievances & Appeals | P.O. Box 14597, Lexington, KY 40512-4597 |
| Appeals (California Only) | P.O. Box 14032, Lexington, KY 40512-4032 |
| Voluntary Plans | P.O. Box 14079, Lexington, KY 40512-4079 |
As you can see, each PO Box handles a specific type of correspondence. Therefore, always double-check that you are using the right one before mailing anything.
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PO Box 14094 Lexington KY 40512 vs PO Box 14094 Lexington KY 40512-4094
You may have noticed two versions of this address floating around. One ends with the ZIP code 40512. The other includes the extended format, 40512-4094.
So, which one is correct? Actually, both refer to the same location.
The difference lies in the ZIP code format. The standard five-digit ZIP (40512) identifies the general area. Meanwhile, the ZIP+4 format (40512-4094) narrows it down to a specific PO Box.
Using the full ZIP+4 code is always a good idea. It helps the postal service deliver your mail more accurately. However, your claim will still arrive even if you only use the five-digit ZIP.
In short, PO Box 14094 Lexington KY 40512-4094 is simply the more precise version of the same address.
How to Submit a Claim to PO Box 14094 Lexington KY 40512
Submitting a dental claim by mail is straightforward. Just follow these simple steps:
- Get the right form. Download the Aetna Dental Claim Form from aetna.com. You can also call Aetna and request one by mail.
- Fill out the form completely. Include your member ID, group number, patient details, and treatment information. Missing information is the most common reason for claim delays.
- Attach supporting documents. If needed, include X-rays, treatment notes, or receipts from your dental provider.
- Mail everything to the correct address. Send your completed form and documents to:
Aetna Dental, P.O. Box 14094, Lexington, KY 40512-4094
- Keep copies for your records. Always make copies of everything you send. This protects you if anything gets lost in the mail.
After mailing, you can track your claim status through the Aetna member portal online.
Can You Submit Claims Electronically Instead?
Yes, absolutely. In fact, Aetna encourages electronic submissions whenever possible.
Dental providers can submit claims through electronic clearinghouses using Payer ID 60054. This method is faster, more reliable, and easier to track.
As a member, you can also submit claims through the Aetna member portal at aetna.com. Simply log in, navigate to the claims section, and follow the prompts. The online process is usually much quicker than mailing paper forms.
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Common Mistakes to Avoid When Mailing to This Address
Even a small error can delay your dental claim. Here are the most common mistakes people make:
- Sending to the wrong PO Box. As mentioned earlier, Aetna has multiple PO Boxes. Make sure you are using PO Box 14094 for standard dental claims only.
- Leaving fields blank on the claim form. Incomplete forms are a top reason for processing delays. Fill out every required field before mailing.
- Forgetting to include your member ID. Without this, Aetna cannot match the claim to your account. Always double-check that your member ID is clearly written on the form.
- Not checking your ID card first. Some Aetna plans have different mailing addresses. Your member ID card always has the most accurate address for your specific plan.
By avoiding these mistakes, you can speed up the claims process significantly.
How to Verify the Correct Mailing Address for Your Plan
Before you mail anything, it is smart to verify the right address for your specific Aetna plan. Here are three easy ways to do that:
- Check your member ID card. Flip it over and look at the back. The correct claims mailing address is usually printed there.
- Log into aetna.com. Your online member portal has detailed instructions for submitting claims. It also lists plan-specific addresses.
- Call Aetna directly. You can reach the Provider Service Center by calling the number on your ID card. A representative can confirm the exact address for your plan.
This step is especially important if you have a specialized or non-traditional plan. Some Medicare-affiliated or employer-specific plans may use a completely different address.
Frequently Asked Questions
Who uses PO Box 14094 Lexington KY 40512?
Aetna Dental uses this PO Box. It is their official mailing address for receiving standard dental insurance claims in the United States.
What is the payer ID for Aetna Dental at this address?
The payer ID for Aetna Dental is 60054. Dental providers use this ID when submitting claims electronically through clearinghouses.
Is PO Box 14094 Lexington KY 40512 the same as 40512-4094?
Yes, they are the same address. The format 40512-4094 simply includes the ZIP+4 code for more precise mail routing.
Can I submit Aetna dental claims online instead of by mail?
Yes, you can. Aetna offers an online member portal at aetna.com where you can submit claims digitally. Providers can also file electronically using Payer ID 60054.
What happens if I send my claim to the wrong Aetna PO Box?
Your claim may face significant delays. It could be rerouted internally, but there is no guarantee. Always verify the correct PO Box before mailing to avoid any issues.
Conclusion
Now you know exactly who uses PO Box 14094 Lexington KY 40512. It is Aetna Dental’s official address for standard dental claims.
Whether you are a dental provider or a plan member, using the correct address matters. It can mean the difference between a quick reimbursement and weeks of waiting.
Before you mail anything, take a moment to check your Aetna member ID card. That card always has the most current and plan-specific address. You can also visit aetna.com for more information or to submit your claim online.
