You just pulled a letter from your mailbox. The return address reads PO Box 13337 Philadelphia PA 19101. Now you are wondering who sent it and why. You are not alone. Thousands of people across the USA ask this same question every month.
In this guide, you will learn exactly who uses this PO Box. You will also find out whether the mail is legitimate. Plus, I will share practical tips on what to do next.

What Is PO Box 13337 Philadelphia PA 19101?
So, who actually uses this address? PO Box 13337 Philadelphia PA 19101 belongs to Barclays Bank Delaware. This is a major financial institution that issues credit cards in the United States.
Barclays uses this specific PO Box for sending credit card related mail. It serves as their primary mailing address for customer communications. Therefore, if you received something from this address, it likely involves a credit card account.
Many large banks use PO Boxes instead of street addresses. They do this to handle large volumes of outgoing mail efficiently. As a result, PO Box 13337 Philadelphia PA 19101 processes thousands of letters daily.
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Why Did You Receive Mail from This Address?
There are several reasons why this letter showed up in your mailbox. Here are the most common ones:
- Credit card statements for your Barclays account
- Pre-approved credit card offers based on your credit profile
- Account update notices about terms or interest rate changes
- Payment reminders or confirmation letters
- New card shipments or replacement cards
- Important security alerts about your account
In most cases, the mail relates to a credit card you already own. However, it could also be a new offer from Barclays. Either way, it is worth opening and reading carefully.
Card Services PO Box 13337 Philadelphia PA 19101
You might notice the words “Card Services” printed on the envelope. This simply refers to the credit card division of Barclays Bank. Card services PO Box 13337 Philadelphia PA 19101 handles all credit card related correspondence.
Barclays manages several popular co-branded credit cards in the US. These include:
- AAdvantage Aviator credit cards (with American Airlines)
- JetBlue cards for frequent flyers
- Wyndham Rewards hotel credit cards
- Frontier Airlines credit cards
- Choice Privileges cards
So, if you hold any of these cards, the letter is almost certainly from your card issuer. The “Card Services” label is just the department name. It is not a separate company.
From personal experience, I received similar mail when I first got a co-branded airline card. Initially, the generic “Card Services” label confused me too. Once I opened it, everything made perfect sense.
Barclays PO Box 13337 Philadelphia PA 19101
Let me give you some background on Barclays. Barclays Bank Delaware is the US credit card arm of Barclays PLC. The parent company is a British multinational bank based in London.
However, their US credit card operations run out of Delaware. Barclays PO Box 13337 Philadelphia PA 19101 serves as their designated mailing hub. They chose Philadelphia because of its central location on the East Coast.
Barclays has been operating in the US credit card market for over a decade. They currently serve millions of cardholders nationwide. Therefore, this is a well-established and regulated financial institution.
The bank is supervised by the FDIC and other federal regulators. So, you can trust that mail from this address comes from a real, licensed bank.
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Is Mail from PO Box 13337 Philadelphia PA 19101 Legitimate?
This is probably your biggest concern. The good news is that mail from this address is almost always legitimate. Still, you should always verify before sharing any personal information.
Here is how to confirm the mail is real:
- Check the letter for your correct name and partial account number. Legitimate mail will include details only your bank would know.
- Look for the Barclays logo and official branding. Real letters have professional formatting and design.
- Call the number on your credit card directly. Do not call any number printed on a suspicious letter.
- Log into your Barclays online account. Check for matching alerts or messages there.
- Visit the official Barclays US website at barclaysus.com for verification.
Red flags to watch for:
- The letter asks you to wire money or buy gift cards
- It pressures you to act immediately with threats
- It requests your full Social Security number
- The phone number does not match the one on your actual card
As a practical tip, I always verify unexpected financial mail by calling the number on my card. I never use contact info from the letter itself. This simple habit can protect you from potential scams.
PO Box 13337 Philadelphia PA 19101 3337: What Does It Mean?
Sometimes, you might see the address written as PO Box 13337 Philadelphia PA 19101 3337. That extra “3337” at the end is a ZIP+4 code. It does not change the destination at all.
The US Postal Service uses ZIP+4 codes for more precise mail sorting. The base ZIP code 19101 covers a broad area in central Philadelphia. Meanwhile, the extension 3337 narrows it down to a specific delivery point.
Both versions of the address point to the exact same PO Box. So, there is no reason to worry if your letter shows the longer format. It simply means the mail was processed with greater sorting precision.
What Should You Do If You Receive Mail from This Address?
Now that you know who sent it, here is what to do next:
If you have a Barclays credit card:
- Open the letter and read it carefully
- Check if it contains important account updates
- Follow any required actions mentioned inside
- Keep it for your records or shred it after reading
If you do not have a Barclays credit card:
- It is likely a pre-approved credit card offer
- Review the terms if you are interested
- Shred it if you do not want the offer
- Consider opting out of future offers (more on that below)
If something feels suspicious:
- Do not provide any personal information
- Call Barclays directly using their official website number
- Report potential fraud to the FTC at reportfraud.ftc.gov
How to Stop Unwanted Mail from PO Box 13337
Are you tired of receiving credit card offers you never asked for? Fortunately, you have several options to stop them.
Option 1: Use OptOutPrescreen.com
This is the official website run by major credit bureaus. You can opt out of pre-approved credit card offers for five years. Alternatively, you can mail a form for a permanent opt-out. Visit OptOutPrescreen.com to get started.
Option 2: Contact Barclays Directly
Call Barclays customer service at 1-877-523-0478. Ask them to remove you from their mailing list. They are required to honor your request.
Option 3: Register with DMAchoice
The Data and Marketing Association offers a mail preference service. You can register at DMAchoice.org to reduce marketing mail. This typically costs a small processing fee.
After opting out, allow 8 to 10 weeks for the mailings to stop. Some letters already in the pipeline may still arrive during that period.
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Frequently Asked Questions (FAQs)
Who sends mail from PO Box 13337 Philadelphia PA 19101?
Barclays Bank Delaware sends mail from this address. They use it for credit card statements, offers, and account notices. It is their primary mailing address for US cardholders.
Is PO Box 13337 Philadelphia PA a scam?
No, this PO Box belongs to a legitimate bank. Barclays Bank Delaware is a federally regulated financial institution. However, always verify unexpected mail by calling the number on your card.
What credit cards are linked to this address?
Several co-branded cards use this address. These include AAdvantage Aviator, JetBlue, Wyndham Rewards, and Frontier Airlines cards. All of these are issued by Barclays.
How do I contact the sender at PO Box 13337?
You can call Barclays customer service at 1-877-523-0478. Additionally, you can visit their website at barclaysus.com. They also accept written correspondence at this PO Box address.
Can I ignore mail from this PO Box?
You could, but it is not recommended. The letter might contain important account information. It could include rate changes, payment alerts, or security notices that need your attention.
Final Thoughts
Receiving mail from PO Box 13337 Philadelphia PA 19101 is nothing to worry about. It simply means Barclays Bank Delaware is reaching out to you. Whether it is a credit card statement or a new offer, the source is a well-known, regulated bank.
Still, always stay cautious with financial mail. Verify the contents before taking any action. Use the tips shared above to confirm legitimacy and protect yourself. And if you want the offers to stop, use OptOutPrescreen.com to take control of your mailbox.




